Shipping policy
Shipping Policy
Last Updated: August 3, 2026
Thank you for shopping with us. Please review our Shipping Policy before placing your order.
Order Processing
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Orders are typically processed within 1–2 business days after payment has been successfully received.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive an order confirmation email once your order has been placed and another email with tracking information once your order has been shipped (if applicable).
Shipping Times
Estimated delivery times may vary depending on your location:
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United States: 5–10 business days
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Canada: 7–15 business days
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United Kingdom: 5–10 business days
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Europe: 5–12 business days
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Australia & New Zealand: 7–15 business days
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Rest of the World: 10–20 business days
Please note that these are estimated delivery times and may be affected by customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location and selected shipping method.
From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
When available, tracking information will be sent to your email after your order has been dispatched. Tracking updates may take 24–48 hours to appear after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before submitting your order.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us. We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged packaging and product so we can assist you promptly.
Contact Us
If you have any questions regarding this Shipping Policy or your order, please contact our customer support team through our Contact Us page or by email.